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OUR PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information. This notice describes our privacy policy. By visiting our site you are accepting the practices described in this privacy notice.

Information Collection

We will not rent or sell your name, address, email address, credit card information or personal information to any third party. However, we must cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer.

Information We Need

When you order, we need to know your name, email address, shipping address, billing address, phone number, and credit card number with expiration date. This allows us to process and fulfill your order and to notify you of your order status. We ask for your phone number in the event that our customer service representatives or delivery services need to contact you about your order.

Saved Information

We save the information about products you purchased to provide you with the best possible customer service and the most up-to-date information about your order.

We want your shopping experience to be safe and secure. We use the latest encryption technologies to keep your personal and credit card information secure and unavailable to those who might commit fraud.

Our policy is intended to provide you with the safest and most secure shopping experience possible. Since the law, offerings and technologies change, we reserve the right to change, modify, add or remove portions of our security policy at any time without prior notice.


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Cassette Tapes & CD's (recordings of music boxes)

Phone Orders

7:00 am to 5:30 pm weekdays MST

Toll Free 1-888-266-4464

Local (Phoenix, AZ ) 602-266-4469

Fax 1-602-200-9365


We accept Master Card, Visa and American Express


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The Music Box Shop

(Brick and Mortar Store)

6102 N 16th Street #15

Phoenix, AZ 85016-1752

NOTICE

Online Orders may be processed at ANY TIME

Hours

from 11:00am to 5:00pm weekdays.

(We are open weekends by appointment only.)



Shipping Information

SHIPPING CHARGE MAY BE CALCULATED TO BE OUR ACTUAL COST TO SHIP AND INSURE AN ITEM.

Shipping to someone other than the buyer will incur a $7.50 charge (UPS or USPS signature verification). EXPEDITED SHIPPING CHARGES WILL NOT BE REFUNDED. A surcharge of $12.00 will be applied to all orders going to, an INCORRECT or INCOMPLETE, OR FORWARDED, etc. Addresses MUST include Apt, Suite, Box, Dormitory, Office number, etc. if applicable.) THIS IS A UPS CHARGE AND I MUST PASS IT ON TO YOU.

International Shipping

All international packages will be shipped by USPS EXPRESS MAIL Minimum charge of $65.00 (up to 3 lbs.) Call if you have questions about this...

Change of Music Fee (IF APPLICABLE)

will be added to your FINAL invoice.


Privacy Policy

Returned items may incur a 15% restocking fee ($10 minimum charge). No returns on movements, special order, jewelry or custom items.

© 1998-2013
The Music Box Shop.....Since 1976

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